Video and Conversation 4, Telephone Message

 

Name : Miss Natsinee Puyngen

Subject : English Conversation for Business Communication
Section : 3
Class Schedule : 09.00-12.00 Wednesday

 

Telephone Message

 

 

 

 

 

Video and Conversation 4,Telephone Message

 

 

At  Umbrella  Company

Manager  of  Umbrella Company: Miss  Anna ,Today  I  and  Sale  Manager  have  appointment  with  customer  at  Restaurant.

Secretary of Umbrella  Company: Ok!

Sale Manager : If  you  have  problem  please  call  us.

Secretary  of Umbrella Company : Certainly 

Menthod :  Excuse  me, Is  manager  live  in  room?

Secretary of Umbrella  Company : Oh !  Sorry  she  went  to  restaurant.

Menthod : Please  sent  document  to  manager  of  Accounting  for signature.

Secretary of Umbrella  Company : Ok,No  problem

 

At   Rain   ShoppingMall

Hoy lot (HouseKeeper):  Excuse  me?

Manager  of  Rain ShoppingMall : Come  in,pleas

Hoy lot(HouseKeeper) :  Black Coffee  with  bread

Manager  of  Umbrella Company:  Thank  you, Miss  Jany , Come in please.

Secretary of Rain ShoppingMall : Can  I  help  you?

Manager  of  Umbrella Company : Could  you  contact  manager  of  Accouting  Umbrella  Company?

Secretary of Rain ShoppingMall : OK! That right

Manager  of  Umbrella Company : I  would  like  to know  information  and  price  of  product.

Secretary of Rain ShoppingMall : Ok, I  do now!

In Telephoning

Secretary of  Umbrella  Company :  Good morning  ,  umbrella  company.

Secretary   of  Rain Shopping  Mall : My name is  Jany  Broke.  I’m secretary from Rain Shopping Mall
 May  I  speak to Miss Aliz  Proke , Manager  of Accounting ? Is  she in?

Secretary of  umbrella  company :  Yes, hold the line a moment  please. I’ll see if she’s in.  Sorry she  don’t stay here, she   go  out  to meeting  customer  at  restaurant.

Secretary    of  Rain Shopping   Mall :Can I leave her a massage?

 Secretary of  umbrella  company :  Ok!  Can I help you?

Secretary  of  Rain Shopping   Mall : Please  tell  her to ring me on 081-2557-1 , I would like to Information and latest catalogue If I buy over 1000 piece, can you discount 20%   for me? And  please   sent detail of payment and delivery for me.

Secretary of  umbrella  company :  Ok, Could you repeat your name, please?

Secretary    of  Rain Shopping   Mall : My name is Jany Broke, Secretary of Rain shopping Mall .

Secretary    of  Rain Shopping   Mall : Ok!,  I see thank you.

 

 

 

 

 

 

 

 

 

 

 

 

VIDEO & CONVERSATION WRITING 3,Invitation and Eating Out

Invitation and Eating Out

 

 

Name : Miss Natsinee Puyngen

Subject : English Conversation for Business Communication
Section : 3
Class Schedule : 09.00-12.00 Wednesday

Invitation and Eating Out (Page 10 and Page 13)
At  Hotel
A: Good  morning  Miss Pakarat ,My  name  is  Khanruetai
B: It's  a  great  pleasure  to  meet  you , Miss Khanruetai
A: Do  you  have free time  in  this night?
B: This night , I  have  appointment  .
A:Oh! I   will  invite  you  to  watch    "Top  Brass  Jazz  Club" at 10.00 PM
B: I'm  sorry ,I have appointment with my friend  at 8.OO PM
A:That's  all right  ,Do  you  have free time right now?
B:Oh   I'm  free
A:OK I'd like you to  meet , Miss Phorntip, This  is  my  Guide
Guide : Nice  to  meet  you 
B: Nice to  meet  you  too  And  This  is  my secretary , Miss Nattida
Guide :  Nice to meet you
secretary : Nice to meet you
Guide : Welcome  to  Thailand ,  Is  this  your  first  visit  in  Thailand?
B: It's  is  my  first  time.
A: It's  lunch  time  ,Could  you  recommend  some  good  restaurants  around  here?
Guide : Sure,  I'll  take  you  to  Thai  restaurant , Let's  go
At restaurants
Waitress :  Welcome  to    Thai  restaurant. May  I  help  you?
A: I  have  a  reservation  . My name is  A
Waitress : This  way  please  ,  Have a  seat.
Guide : This   type  of  restaurant  is  very  popular   lately.
B: May   we  see  the  menu?
Waitress : Menu ,please
B: Thank you
Guide : What  would you  recommend  to  day?
Waitress2 : We  have  some  very  fresh  seafood?
A: I  recommend you , Miss B Batter-fried  prowns and what  would you  like  to  have?
B: It's  up  to  you.
secretary : I eat  anything  except  beef.
A: OK  We 're  ready  to  order , I'll  have  Batter-fried  prowns  and  steamed  crap  clows.
Waitress 2 : Ok. Would you  like  something  to  drink ?
A: red  wine
B : I 'll  have  the  same.
Guide : I'll  have  the  same.
Secretary : Water, please
Waitress 2:  Please  wait  a  moment.
Waitress 2 : This  is  you  food, Please  enjoy  you  food
A,Guide : Thank you
B : It  smells  good
A : Does  it  taste  good?
B: This  is  delicious
Secretary : Prown  is  very  soft  and  fresh.
B: Thailand  have  many  variety  food.
Check  bill
A : May  I  have  the  bill, please
Waitress 3 : OK! This  is  your  bill
A : Can  I  pay  here?
Waitress 3 : yes, you  can  .  Cash  or  Credit  Card ?
A : Cash  please,
Waitress 3: Thank  you  for  coming
A:  I'll  take  care  of  the  bill . This  is  on  me.
B: Thank  you  very  much  for  my  lunch.
Secretary :  We're   got  to  take  off you.
B: Thank  you for  your   hospitality
Guide : OK! See  you  again
A: See  you  again, Take care  and  Good luck
B: Me too.

The replies business letter

The replies business letter

Name : Miss Natsinee Puyngen

Subject : English Conversation for Business Communication
Section : 3
Class Schedule : 09.00-12.00 Wednesday

 

VIDEO & CONVERSATION WRITING 2,Cultural diversity and Socialising (Thailand & Singapore)

Cultural diversity and Socialising (Thailand & Singapore)

Name : Miss Natsinee  Puyngen

Subject : English Conversation for Business Communication
Section : 3
Class Schedule : 09.00-12.00 Wednesday

Conversation : Cultural diversity and Socialising

This is conversation diagram of my group. It's about selling a product from Thailand to Singapore for subject English Conversation for Business Communication.

Conversation ideas

-Telecommunications.
-Culture
-Society
-Economy
-Export import
-Transport
-Competitors.

Telecommunications

Receptionist : Hello, This is SomCom Company Limited Thailand.
Customer : Hello, I’m Khwanruetai Jewlian. I’m Purchasing department manager of ABC company from Singapore.
Receptionist : May I help you?
Customer : I would like to see product at you company.
Receptionist : OK, No problem. Do you have free time?
Customer : On Monday next week . Please send someone to get me. At Suvarnabhumi Airport.
Receptionist : You’re welcome.

At Suvarnabhumi airport

Sale manager : Good Morning you must be Miss Khwan.

Customer : Yes, Are you’re from the SomCom Company Limited Thailand is that right ?
Sale manager : Right, My name’s Phorntip.
Customer : Well, thank you for meeting me, Miss Phorntip and this is my secretary , Miss Laksika Papim
Secretary : Nice to meet you.
Sale manager : Nice to meet you, too.
Customer : It’s my pleasure.
Sale manager : Welcome to Thailand. “Sawatdee Ka”
Customer : Oh! What is it? What are you say?
Sale manager : Sawatdee ka. This is greeting of Thai culture when we meeting.
Secretary : Oh! So beautiful.
Sale manager : Thank you very much. What’s time is it?
Secretary : Half to twelve O’clock.
Sale manager : Oh, Let’s go to restaurant.

At Restaurant

Receptionist : Good afternoon, May I help you ? Lady.
Sale manager : Yes, we have a reservation.
Receptionist : Your name,please.
Sale manager : Phorntip noisim, Table for three.
Receptionist : Right this way
Secretary : Thank you.
Receptionist 2 : Have a seat, Menu please.
Sale manager : What would you like to have? I suggest “Tom Yum Kung” , This is famous menu in Thailand. And your country?
Secretary : Oh! We have laksa : it’s noodle with coconut milk.
Receptionist 2 : Would you like something to drink?
Sale manager :Orange juice
Customer : Orange juice
Secretary : I will have some,too.
Receptionist 2 : Here is your drink, Sorry to have give your waiting.

At SomCom Company Limited Thailand

Sale manager 2 : Welcome to SomCom Company Limited Thailand, Somcom’s company is market a new computer.

Customer : Oh! A new computer? What’s it like?
Sale manager 2 : It’s small size and import from USA.
Customer : Really! How much does it weight?
Sale manager 2 : About 1,000 grams.
Customer : I will say. Is it expensive?
Sale manager 2 : No expensive.
Customer : How much is it?
Sale manager 2 : 22,000 Bath per unit.
Secretary : This prize compare favorably with our competitors. Would you consider 20,000 per unit?
I don’t think we can go that low.
Customer : What’s your best offer?
Sale manager 2 : How about 21,000 per unit with free delivery?
Customer : That’s sound goods.
Sale manager 2 : How many do you want?
Customer : 1,000 unit, Where can I exchange foreign currency?
Sale manager 2 : You can exchange money near our company, “Western Union” It’s good service and constant exchange rates. 1 Singapore dollar per 25.34 Baht.
Customer : Thank you.
Sale manager 2 :What medium of transportation will you use?

Customer : By cargo ship

Secretary : When can I expect the merchandise?

Sale 2 : The  shipment  will  arrive  port  destination  at  15.00 p.m. on  Monday  next  week
Customer :  OK. I hope that we can continue to do business.
Sale manager 2 : Thank you very much.

 

Natsinee Puyngen,English Conversation for Business Communication,section 3,class Wednesday 9-12 a.m.

 

onversation : Cultural diversity and Socialising

                This is conversation diagram of my group.  It's about  selling a product  from Thailand to Singapore for subject  English Conversation  for  Business Communication.

Conversation  ideas

-                   Telecommunications.

-                   Culture

-                   Society

-                   Economy

-                   Export import

-                   Transport

-                   Competitors.

Telecommunications

Receptionist : Hello, This is SomCom Company Limited Thailand.

Customer : Hello, I’m Khwanruetai. I’m Purchasing department manager of ABC company from Singapore.

Receptionist : May I help you?

Customer : I would like to see product at you company.

Receptionist : OK, No problem. Do you have free time?

Customer : On Monday  next week . Please send someone to get me. At Suvarnabhumi Airport.

Receptionist : You’re welcome.

At Suvarnabhumi airport

Sale manager : Good afternoon you must be Miss Khwan.

Customer : Yes, Are you’re  from the SomCom Company Limited Thailand is that right ?

Sale manager : Right, My name’s Phorntip.

Customer : Well, thank you for meeting me, Miss Phorntip and this is my secretary , Miss Pat.

Secretary : Nice to meet you.

Sale manager : Nice to meet you, too.

Customer : It’s my pleasure.

Sale manager : Welcome to Thailand. “Sawatdee Ka”

Customer : Oh! What is it? What are you say?

Sale manager : Sawatdee ka. This is greeting of Thai culture when we meeting.

Secretary : Oh! So beautiful.

Sale manager : Thank you very much. What’s time is it?

Secretary : Half to twelve O’clock.

Sale manager : Oh, Let’s go to restaurant.

At  Restaurant

Receptionist : Good afternoon, May I help you ? Lady.

Sale manager : Yes, we have a reservation.

Receptionist : Your name,please.

Sale manager : Phorntip noisim table for three.

Receptionist : Right this way

Secretary : Thank you.

Receptionist 2 : Have a seat, Menu please.

Sale manager : What would you like to have? I suggest  “Tom Yum Kung” , This is famous menu in Thailand. And your country?

Secretary : Oh! We have laksa : it’s noodle with coconut milk.

Receptionist 2 : Would you like something to drink?

Sale manager :Orange juice

Customer : Orange juice

Secretary : I will have some,too.

Receptionist 2 : Here is your food, Sorry to have give your waiting.

At SomCom Company Limited Thailand

Sale manager 2 : Welcome to SomCom Company Limited Thailand, Somcom’s company is market a new computer.

Customer : Oh! A new computer? What’s it like?

Sale manager 2 : It’s small size and  import from USA.

Customer : Really! How much does it weight?

Sale manager 2 : About 1,000 grams.

Customer : I will say. Is it expensive?

Sale manager 2 : No expensive.

Customer : How much is it?

Sale manager 2 : 22,000 Bath  per unit.

Secretary : This prize compare favorably with our competitors. Would you consider 20,000 per unit?

I don’t think we can go that low.

Customer : What’s your best offer?

Sale manager 2 : How about 21,000 per unit with free delivery?

Customer : That’s sound goods.

Sale manager 2 : How many do you want?

Customer : 1,000 unit, Where can I exchange foreign currency?

Sale manager 2 : You can exchange money near our company,  “Western Union”  It’s good service and constant exchange rates.  1 Singapore dollar per 25.34 Baht.

Customer : Thank you.

Sale manager 2 :What  medium of transportation will you use?

Customer : By cargo ship.

Secretary : When can I expect the merchandise?

Sale manager 2 : The shipment will arrive port destination at 15.00 pm. on Monday next week.

Customer : OK. I hope that we can continue to do business.

Sale manager 2: Thank you very much

Natsinee puyngen,English Conversation for Business Communication,section 3,class Wednesday 9-12a.m

English conversation for business communication
Dialog In Furniture Hotel.
Part 1
Seller 1 : Good morning,May I help you please?
Buyer 1: Good morning, yes. I want chairs to decorate my hotel.
Seller 2: Yes,OK. This way please.
Buyer 2: Oh! you have such a large selection
Seller 3: What about this arm-chair here?
Seller 1: It's very popular and sells well
Buyer 1: Let me see. How much is it?
Seller 2: This one cost 2,000 Bath. How many do you want?
Buyer 2: All right , I want 20 arm-chair.
Seller 3: Yes,OK Anything else!
Buyer 1: No, that's all for today.
Buyer 2: Have you a special promotion right now?
Seller 1: Yes.we have. 10 arm-chairs free one arm-chair, If you buy ?
Buyer 1: Oh ! Excellent.
Seller 1: Please give me your address to send products.
Buyer 2: Aroma Hotel,Pahonyotin Road, Bangkok.
Seller 2: All 40,000 baht. Delivery free.
Seller 3: This is your receipt, Thank you very much.
Buyer 2: OK, Nice to meet you.

Part 2
Seller : Who's call now?
Buyer : Hello
Seller : Good afternoon,This is Furniture company.Excuse me, Who are you?
Buyer : I'm Miss YAYA ,Do you remeber me?
Seller: Oh! Miss YAYA I'm remember. Are you actress in channel 3?
Buyer : Yes.
Seller : Oh. Give me your please.
Buyer : OK OK
Seller : Can I help you ?
Buyer : I would like to buy new bed for my son.
Seller : Why ?
Buyer: Tomorrow it's son's brithbay. I would like to surprise him.
Seller : Remember me to your son.
Buyer: Thank a lot.
Seller : Would you like style of bed?
Buyer: Do you have KangNum Style?
Seller: Yes-----

Buyer: Sorry Sorry
Seller : Sorry too. OK ,Would you like style of bed again?
Buyer : I would like cartoon style.Do you have?
Seller :Cartoon style,I have cartoon style is Micky Mouse, BEN 10 ,POOL,Doremon,Superman,Arare
Buyer: OK ,Ben 10 is better.My son liked it.
Seller :Cartoon style Ben 10 of bed rigth?
Buyer: How many is it?
Seller : 2,500 Bath per unit
Buyer: Would you considle 2,000 per unit?
Seller : Oh! ,I don't think we can go that low.
Buyer :What's you best offer?
Seller : 2,300
Buyer : That' s sound good!
Seller : I review is bed cartoon style BEN10 right?
Buyer : right !
Seller : Prize is 2,300 Baht right?
Buyer : Where is your address?
Seller : My address is Alaska,USA
Buyer :OK ,Please come again soon
Seller , Buyer : Thank you,Goodbye.

http://mbf.me/CLVe0